Air Peace appeals to passengers over flight delays occasioned by power surge



Posted by Sade Williams


Air Peace on Tuesday, appealed to its passengers over delay and cancellation of some its flights on Monday and Tuesday due to a power surge at the General Aviation Terminal of the Murtala Muhammed Airport, Lagos, which cut electricity supply to its offices at the facility.


A statement issued by the Corporate Communications  Manager of Air Peace, Mr. Chris Iwarah said the surge cut power supply to the airline’s server room and other facilities critical to its flight operations.


The airline, the statement added, had to resort to alternative arrangements to save its operations from entirely grinding to a halt pending the intervention of the managers of the facility, the Federal Airports Authority of Nigeria (FAAN).


The statement explained that despite the measures taken by the airline to salvage the situation, the incident occasioned a lot of delays and outright cancellation of some of its flights.


Air Peace appealed for the understanding of air travellers, assuring that it had taken steps to normalise its operations.


“Despite our best efforts to ensure smooth flight operations in the run-up to the yuletide, a power surge occurred at our base at the General Aviation Terminal of the Murtala Muhammed Airport, Lagos on Monday. The unfortunate incident, which stretched into Tuesday, cut power supply to our server room and other critical facilities for our operations.

“While the Federal Airports Authority of Nigeria (FAAN) was trying to fix the situation and restore power to the facility, we resorted to emergency measures to mitigate the impact of the incident on our flight schedules. Notwithstanding our efforts, the incident seriously affected our check-in and boarding operations and occasioned a lot of delays and outright cancellation of some of our flights.


“We deeply regret the incident and solicit the understanding of our valued guests. While FAAN works to guarantee uninterrupted power supply to the airport, we will continue to work round the clock to normalise our operations and sustain our on-time reputation,” the carrier said.


Meanwhile, the Management of Federal Airports Authority of Nigeria on Monday, acknowledged a minor spark  at the Domestic wing of the General Aviation Terminal, Murtala Muhammed Airport at about 19:00hours, Monday, December 18, 2017.


It however said its team of engineers swung into action and fully restored power  back to the Terminal while seamless operations continued.


“While assuring airport users of safety and security at our airports, FAAN wishes to apologize to passengers, airlines and the general public for the inconvenience caused by this interruption”, Mrs. Henrietta Yakubu, FAAN spokesperson had said on in a statement on Monday.

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