Emirates offers Nigerian customers more payment solutions

 

Emirates’ customers in Nigeria can now enjoy multiple payment options when booking flights across various sales points in the country.

The new payment options, powered by Interswitch were launched today and will offer customers greater convenience and choice as well as make the payment process more efficient.

Emirates customers now have the ability to book on Emirates website, obtain a payment reference and pay using any of these channels: Paydirect platform at any bank branch across the country , at any ATM machines, Quickteller website https://www.quickteller.com/emirates); and Quickteller mobile applications. Additionally, customers can pay by using their debit or prepaid cards directly on Emirates website (www.emirates.com/ng).

By introducing these new payment options, Emirates will enable its customers in Nigeria to pay for their tickets using all types of local and international credit, debit and prepaid cards.

“By integrating to the Interswitch network and adopting their payment solutions & channels, Emirates is adopting a multiple payment platform. this new feature will make it much easier for travellers to book their itinerary and pay for their flights whether through Emirates website www.emirates.com/ng or at any Emirates offices.

“Choice has always been, and remains, an important part of the Emirates proposition. We are committed to providing our customers with the greatest level of customer service, and introducing multiple payment channels via the Interswitch network is yet another aspect of our service offering,” said Manoj Nair, Emirates’ Regional Manager West Africa.

Speaking further on the development, the Divisional CEO, Industry Vertical Markets, Interswitch, Mrs Chinyere Don-Okhuofu said, “Interswitch takes pride in deploying world class solutions taking into consideration global standards whilst applying local market knowledge and realities.

“This has propelled our relationship with Emirates and has now successfully facilitated the processing of Emirates’ transactions on the Interswitch network. We have worked diligently to ensure Emirates’ customers benefit from the array of payment channels and solutions Interswitch offers”, she said.

In addition to providing multiple payment options, the newly implemented system features a host of added value including short online transaction cycles as the tickets are auto generated as soon as the payment is made and wider reach as payments can be made at any bank in Nigeria.

Emirates’ website and online booking system offers a host of pre-travel features starting from online check-in, the ability to pre-select the seat, UAE visa application (for eligible nationalities), special meal requests for specific dietary requirements.

Customers are also able to book hotels, rent a car and even subscribe for mobile flight status alerts and view content of Emirates’ in-flight ice entertainment system.

Customers also have the ability to check their baggage allowance, including the estimated cost calculator for excess baggage and search for low cost airline connections.

Emirates, a global connector of people and places, has received more than 600 international awards and accolades for excellence. Emirates flies to over 140 destinations in 80 countries across six continents and is the world’s largest airline in available seat kilometres. Operating over 246 wide-body Airbus and Boeing aircraft, including the industry leading aircraft A380, Emirates has pending delivery for an additional 258 aircraft, worth more than USD$122 billion. For more information please visit www.emirates.com

Interswitch is an Africa-focused integrated digital payment and commerce company that facilitates the electronic circulation of money as well as the exchange of value between individuals and organisations on a timely and consistent basis.

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