Posted by Sade Williams
Green Africa, Nigeria’s Lagos-based value airline, in agreement with the Nigerian Civil Aviation Authority, has announced the delay of flight operations to July 2021.
At a joint meeting between top officials of the regulatory body and senior executives of Green Africa, the airline said it was concluded that the airline’s Air Operator’s Certificate (AOC) will not be available till July 2021 due to unforeseen circumstances.
Speaking on the development, Babawande Afolabi, Founder and CEO of Green Africa said, ‘This is certainly a bump in the road, and we ar mindful of the impact especially on our customers and other stakeholders.
“However, we are confident of the NCAA’s support and commitment to get Green Africa into service, and we have also put plans in place to compensate our affected customers.’
To mitigate against any further occurrence, the airline said new bookings on greenafrica.com have been temporarily suspended and customers who booked previously will be contacted.
“All customers who have booked flights with
Green Africa will be able to move their flights to future dates starting August 2021 at no extra charge.
“Further, in appreciation of the trust from the airline’s early customers and in recognition of the inconvenience of rebooking, each customer will receive an automated email with 50% of the value of their booking in a credit shell within 7 days. This can be used to purchase another ticket with Green Africa.
“Customers are encouraged to call the gCare on 0700GREENAFRICA or send an email to gCare@greenafrica.com for further enquiries on existing bookings.” , the airline said.