In a statement signed by Muneer Bankole, its Managing Director/CEO, the airline said it regretted all the embarrassment caused passengers during the Easter rush.
The airline attributed the delays to the withdrawal of one of its aircraft in the fleet for unscheduled maintenance.
The statement noted that it is not in the culture of the airline to subject its esteemed customers to pains caused by the disruption of flights.
Alhaji Bankole said immediate steps were been taking to regain customers’ confidence in the airline, adding: “ a comprehensive plan is being put in place to provide better and timelier information, more resources for our crew members and improved procedures for handling operational challenges in the future”.
Since it started schedule domestic operations three years ago, Medview airline has been noted for on time departure (OTD- the highest in the industry), good customer care and excellent in-flight services.
By: Sade Williams